A Sinking Ship - Retail Sales Representative Cox Communications Employee Review

2.0
May 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Lot's of downtime since no customers come to visit much anymore. Gym access at the Herndon location.

Cons

Management has made too many errors for No. Va to stay viable. Entire workforce has been downsized. Middle managers with zero retail experience put in place and have failed by changing team from proactive sellers to reactive babysitters. No clear direction, will be sold to Comcast in short order.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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