Perfectly toxic for your mental health - Account Services Representative Cox Communications Employee Review

3.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Great benefits Not bad hourly pay Work from home Decent management

Cons

Customers can be really mean Supervisors will push you to sell to these already upset customers Low commission structure Time is very controlled and monitored Said good benefits are expensive Hard to move up

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazingly employee centric company work environment focusing on creating a great workplace including great employee benefits.

Cons

Company was just accquired by Charter Communications / Spectrum Cable so employee centric culture may change post acquisition

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