Pros
Excellent employee benefits! Insurance (Medical, Eye, Dentist, Life) cost me around $10 per paycheck as a single person. Cable, Internet, and Phone service for next to nothing. I've seen several "transformations" (aka re-orgs) and, although I feel they happened way too often, the company truly takes care of its employees by offering generous severance packages--they even offered interview tips and training, hosted on-site job fairs when large groups were impacted, and gave ample notice in most situations. They value hiring from within--even from the front line. I was lucky enough to be promoted twice over the course of a couple years which is a testament to my leadership whom helped shape my career and prepare me for the future.
Cons
As with any large company (telecommunications in particular), lay-offs have unfortunately occurred all-too-often over the last 2-3 years. Large lay-off decisions seem to have been rushed (or made by inexperienced senior leadership), as the new structures often aren't ready to operate at 100% by the date that the impacted employees leave. It's clear that the executive decision makers at corporate aren't very familiar with the field. This is reflected by the poor decisions made re: policies and programs. Any initiatives that (eventually) get approved take way too long to come to fruition due to the many hoops that corporate makes the field leadership jump through. Most of the field leadership is excellent; however, some are stuck with old-school philosophies and management styles that do not mesh with professional in their early 30's.