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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Disappointed in Leadership Decisions - Anonymous employee Cox Communications Employee Review

      2.0
      Aug 27, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, great coworkers, work / life balance

      Cons

      Starting October 18, if you are assigned to a corporate office then you are required to get the C19 vax. Even if your team is still working 100% remote, you must get vaxed or you will be given a 2 week termination notice. There are medical or religious exemptions, but I don't agree with the decision regardless. I'm not going to submit a BS exemption just to keep my job. I'd rather retain my integity. Cox did not require my other vax records when I was originally hired, so why do they pretend to care about my health now? Regardless of my vax status I wouldn't agree with this policy. It's very sad because before this decision I had nothing but positive things to say about the company.

      avatar
      Cox Communications Response
      4y
      Thank you for your feedback. The health and safety of our employees, customers and communities is very important to us, which is why employees in designated roles or certain Cox locations are required to be fully vaccinated against COVID-19. We believe that we have a responsibility to help stop the spread of the virus, and we’re happy to do our part. We understand that not everyone will agree with our decision, but we want to do our part to keep our employees, customers and communities safe, and to end the pandemic, and we want to continue to live up to our value of leading by example. Thank you again for taking the time to write this review.

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      3.0
      Jun 6, 2026
      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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