Very Money Hungry - Technical Support Representative Cox Communications Employee Review

2.0
Dec 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good benefits, fun co-workers, some great supervisors, work is fairly easy although a bit mind numbing at times

Cons

some bad supervisors, limited career opportunities or advancement, departments focused on sales, even tech support prioritizes trying sales on every call over fixing problems quickly and getting to the next customer

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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