Decent company to work for. - Customer Advocate Tier II Cox Communications Employee Review

3.0
Feb 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Good employee support Great Benefits Comparable pay scale

Cons

Company status on a downhill descent Customer service needs improvement Product pricing for customers has become a major concern Determination whether business versus residential customer base is of importance

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazingly employee centric company work environment focusing on creating a great workplace including great employee benefits.

Cons

Company was just accquired by Charter Communications / Spectrum Cable so employee centric culture may change post acquisition

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