Overall the best company I've worked for - Collections Specialist I Cox Communications Employee Review

5.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Good communication within departments Most leaders within collections are extremely understanding and willing to teach all reps. Very apparent ways to promote inside the company, ample opportunities to try new departments and different specialities. You do not feel like you are forced to stay in your department. Benefits are amazing: good 401k, good amount of holidays and PTO.

Cons

Mediocre communication between departments Some leaders are in position purely because they didn't have many other options or because they are good at the political game.

Explore other reviews about Cox Communications

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office, pay, benefits, culture is great

Cons

Company changes are creating disruption

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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