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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Its called Technical Support but it is really just customer care. - Technical Support Specialist Cox Communications Employee Review

      3.0
      Jul 23, 2022
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are excellent. Saying you work for Cox makes you feel proud. Free services. Yearly raises and bonus opportunities.

      Cons

      Calls back to back to back to back, never get to breathe. No time off the phones; hardly ever. You are looked at as just a voice on the phone and they will not hesitate to replace you. Stats and goal change as soon as everyone figures out how to reach them.

      Explore other reviews about Cox Communications

      5.0
      Apr 15, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office, pay, benefits, culture is great

      Cons

      Company changes are creating disruption

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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