Cox Sucks - Call Center Customer Service Representative Cox Communications Employee Review

1.0
Aug 24, 2015
Recommend
CEO approval
Business Outlook

Pros

I have worked in a bunch of different jobs where I was usually considered the best employee. Because of the Obummer economy, I was forced to accept any job I could find. I worked at CC for approx. 3 months answering phone calls from customers before I simply could take it no longer and resigned. There were absolutely ZERO cons to working at this horrifying company.

Cons

The whole experience was a CON

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5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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