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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Not all bad but could be better - Anonymous employee Cox Communications Employee Review

      3.0
      Sep 29, 2008
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very stable company with decent benefits. There is passing recognition given to a work/life balance. Flexible working conditions are limted.

      Cons

      As with most larger companies there is lot of politics surrounding the business. Salary guidelines are dated especially in emerging fields where limited talent exists. That limits the talent that can be aquired and limits the employees options for staying when that salary ceiling has been reached.

      Explore other reviews about Cox Communications

      5.0
      Mar 2, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      I had a great experience and benefitted from great leadership, progressive growth opportunities, and exceptional colleagues. The company cares about its employees, and offers exceptional benefits.

      Cons

      The recent news of the merger (ok, let's be honest...acquisition) by Charter has many people worried about the future and preparing for the worst. There will undoubtedly be cultural changes and I know many people will be frustrated by the new norm.

      3.0
      Jun 6, 2026
      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, sometimes free food, equipment provided

      Cons

      Intense micromanaging, every second has to be logged. Everything is an upsell even when callers are asking for help. Agents will add things to accounts without customer knowledge just to make numbers. Unethical practices by agents especially overseas agents.

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