overworked for little pay - Customer Service Representative Cox Communications Employee Review

1.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

training lets you have weekends off

Cons

The work schedule management is poorly handled, and there is a lack of transparency and support. Management often speaks negatively about employees behind their backs and makes promises about excusing days off if proper documentation is provided. However, these promises are frequently undermined by excuses and threats about potential termination from HR.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazingly employee centric company work environment focusing on creating a great workplace including great employee benefits.

Cons

Company was just accquired by Charter Communications / Spectrum Cable so employee centric culture may change post acquisition

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