Technical Support - Technical Support Analyst Cox Communications Employee Review

1.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Deeply discounted cable and internet service

Cons

Sales are all the management thinks about. People who have been there for several years and were good reps have been fired for the sales quotas. I still work for them but for how much longer I don't know. I have been with the company for 5 years and am about to lose my job too over the sales quota since it was implemented this year. I feel like they care more about money than their employees or the customer.

Explore other reviews about Cox Communications

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Really great culture & benefits. Part of a great team.

Cons

Going to be merged with Charter. Major changes heading our way.

4.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

Cons

Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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