Great Company - Sr Customer Care Representative Cox Communications Employee Review

5.0
Sep 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Several including free services for the products we offer (ie.) cable, internet, phone, unlimited data, and cell phone service for $20 a month. Insurance is exceptional also :)

Cons

Haven't experienced too many cons. Maybe limited opportunities for leadership positions and this is only because no one leaves the company until retirement age.

Explore other reviews about Cox Communications

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazingly employee centric company work environment focusing on creating a great workplace including great employee benefits.

Cons

Company was just accquired by Charter Communications / Spectrum Cable so employee centric culture may change post acquisition

3.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers, good benefits package

Cons

Some stores are slow, generating sales is a challenge Customers can be brutal, Sales goals are really high

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