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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      WFH Experience - Residential Technical Support Agent Cox Communications Employee Review

      4.0
      Dec 6, 2024
      Residential technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great benefits and perks, employees discounts, etc. No capped commission. Family centric company, and even remotely, there were lots of groups to join do do virtual trainings/meetings.

      Cons

      Internal systems were something out of windows 98. There were so many steps to complete the smallest tasks that it made the job more difficult. Even in tech support, sales were factored into your metrics.

      Explore other reviews about Cox Communications

      5.0
      Jul 7, 2026
      Sr. sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and benefits package

      Cons

      The upcoming merger with Charter

      4.0
      Jul 7, 2026
      Senior manager financial planning and analysis
      Recommend
      CEO approval
      Business Outlook

      Pros

      good pay and benefit, good co-workers and work-life balance most of the time

      Cons

      company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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