Thick skin required - Tech Support Agent Cox Communications Employee Review

2.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a a great PTO plan.

Cons

Schedules are only good for 6 months then you bid based on your standing. Even if you are #1 in the company you are not guaranteed to get what you are looking for. The push for add ons is ridiculous when your primary function is technical support.

Explore other reviews about Cox Communications

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and benefits package

Cons

The upcoming merger with Charter

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay and benefit, good co-workers and work-life balance most of the time

Cons

company has had a hard time keeping up with the industry, however, the industry has been struggling to fight the streaming service. now we're going through a sale being purchased by charter communications

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