Good pay, no progress - Retention Specialist Cox Communications Employee Review

2.0
Jan 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, commission payouts would make sense if it weren’t for other agents - and their supervisors - cheating the system.

Cons

Toxic work environment, poor leadership. Micromanaging, and biased leadership.

Explore other reviews about Cox Communications

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment - supportive management and executive staff - integrity driven company

Cons

none - was a great experience

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits package

Cons

Long hours, high pressure, no understanding from leadership, constantly putting things on plate of store leaders and front line rather than solving problems themselves

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