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      Cox Communications

      Part of Cox Enterprises

      Engaged Employer

      Cox Communications reviews

      Fell apart over the years, beware - Tier Two Technical Support Cox Communications Employee Review

      2.0
      Jun 7, 2025
      Tier two technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great time off policy; 4 weeks plus an additional 64 hours of sick time (in AZ, may vary in other markets) - A lot of supes/coaches are respondent to issues even if not your direct report

      Cons

      - the "family company, we'll never go public" model is dead with the acquisition/merger with Spectrum. - loss of identity in the company in terms of job role. If you're level 1, you're doing it all and no real choice to only do customer service/billing, or technical support.

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      5.0
      Jun 28, 2026
      Director, product management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great culture & benefits. Part of a great team.

      Cons

      Going to be merged with Charter. Major changes heading our way.

      4.0
      Jun 20, 2026
      Field engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned alot with 20+ years with the company, fun place to work, meet great people, Awesome pay.

      Cons

      Management will throw you under the bus to save themselves, will not stick up for employees, supervisor yelling at team meetings, slamming things around and acting childish. Best micromanager out there.

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