CUSTOMER ADVOCATE - Customer Advocate Cox Enterprises Employee Review

Tenured Call Center employees like myself reach the maximum pay range due to annual merit increases. The Company began trimming higher-ups and laid off top wage earners so that younger kids can be hired do the job at far less pay I and 4 other tenured employees were laid off for questionable reasons and the State made COX pay for unemployment wages. I was not offered a severance package. The company seems to be greedy in this way and cuts all benefits the day your are laid off so you are suddenly uninsured and left in the cold.