employer cover photo
employer logo
employer logo

Crane Payment Innovations

Part of Crane NXT

Engaged Employer

Terrible people to work for. - Technician Crane Payment Innovations Employee Review

1.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

I can't think of any.

Cons

They eat their own. All the DEI hires have made the place a mess. No one knows what they are doing any more. It's like herding cats. Nobody cares about the customer or customer service any more. Customers wait weeks and months to receive service. They will hire you under one agreement and change the agreement after your are onboarded. Customers are angry when a tech arrives because they have waited so long for service. Of course management blames the tech but the tech can only respond to the calls placed on their route. It has become a cluster. Beware.

avatar
Crane Payment Innovations Response
12mo
We appreciate your feedback and we're sorry to hear about your experience with the company. We're continually working on making things better and creating a more supportive environment where everyone feels valued and heard. If you’d like to share more, feel free to reach out to our HR team at hr.feedback@cranepi.com, as your input helps us understand where we can improve.

Explore other reviews about Crane Payment Innovations

5.0
Nov 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office space, nice cafeteria, good work-life balance

Cons

most people work from home

avatar
Crane Payment Innovations Response
6mo
We’re glad to hear you enjoyed the office environment, cafeteria, and work-life balance as these are areas we continuously invest in to create a positive employee experience. We understand that remote work has become a common preference in recent years. Our goal is to provide flexibility while maintaining collaboration and engagement, and we’re actively exploring ways to enhance in-office experiences and hybrid work options to ensure employees feel connected and supported. Your insights help us improve, and we thank you for your time with the company.
2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great product line up across several industries

Cons

Upper leadership out of touch. Continually cuts people to save money while sacrificing customer support in the process.

1
See reviews by: Helpful|Rating|Date|All