Pros
At one point the company was on the same page with the same vision. There was a sense of team. It has a nice office, some good people left.
Cons
The company went independent. The partners that own the company now are ex-carrier big wigs and in my opinion are in it to line their own pockets and have no heart. Life leadership is the worst of the bunch - if you knew the back story there you'd never want to work there. The ex-president seems to have just faded away in the face of the new alpha-dog leadership. They had a younger exec and he tried at one point but he left before it went south or before he was pushed out. Since then we had no new leadership that is a force for change. It's very sad actually - the employees are needing leadership but that's not what they are getting and they are too afraid to say anything. This company could have been great. With its current ex-carrier ownership it may never be great again.