Has room to inprove - Administrator Credit Acceptance Employee Review

3.0
Apr 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Very great listening culture Very flexible with time off Great Pay that is competitive

Cons

This is specific to Information Technology, but Leadership is very hands on in a bad way, they do not know when to delegate or instill trust in employees on projects or solutions. They heavily rely on third-party help instead of seeking expertise from employees who are SMEs in the area. Company is still very corporate compared to other Financial companies in the area, Quicken Loans and United Shore, They are trying though. Doesnt embrace technology as an aid and view it as a debt. Need to be more aggressive in attracting talent, which includes increased budgets for activities and team building, offering more perks, including simple and cheap ones like snacks and etc.

Explore other reviews about Credit Acceptance

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

This company takes a lot of pride in being on the national list for top 100 best companies to work for. Currently, we are number 18 in the country. The training is top notch. For your first several months, you'll attend various classroom trainings and participate in ride alongs to get a good feel for the role. The company constantly asks for feedback. The starting pay is decent relative to the workload, and there are plenty of benefits from 401k and health to mileage reimbursement and gym membership reimbursement.

Cons

This isn't a con but rather an observation on readiness. This job is not easy. To succeed, you'll need to maintain an extraordinarily positive attitude. You'll live in a world of rejection. You'll need to hustle and grind and stay committed to the process and work hard to see results - that means spending a lot of your time in front of your customers - building relationships and bringing value. I highly recommend having some knowledge or experience of the automotive industry or a deep understanding of b2b sales.

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Good PTO policy Good corporate support

Cons

Local management Tools for success None competitive

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