Overall a great company - Credit Analyst Credit Acceptance Employee Review

4.0
Sep 27, 2021
Recommend
CEO approval
Business Outlook

Pros

CAC truly does care about their employees well-being. The listening culture is unreal compared to others in the same industry. The pay is fair if you work hard and the department itself is easy going and overall relaxed. Good benefits and especially PTO.

Cons

It can be a cut throat industry. Also the work itself was repetitive and at timestedious. It's a call center so you will deal with incompetent/ignorant people daily.

Explore other reviews about Credit Acceptance

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay Support and training Great peers

Cons

Product needs some enhancement to remain competitive

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great listening culture, remote work, and opportunities for advancement for those that can showcase results. The company

Cons

The company is going through a modernization transformation, which has resulted in some reduction in force and that can be unnerving for team members. However, the changes are needed to set the company and its employees up for success long-term.

See reviews by: Helpful|Rating|Date|All