Pros
Health and 401 Benefits, PTO, Flexible schedule if slow you can leave early or start later at times based on the needs of the business
Cons
Technology is highly lacking and does not sync up with the local internet provider. CAPS was nothing but slow and full of errors. Upper management is extremely micro-managing, anxiety causing, and stalks your work without a minute's notice. The company prides themselves on their core values but does not act upon them or mirror them. Management is extremely strict and plays favorites. They expect you to know a 117 funding manual and all job aids from the very beginning without any understanding and minimal training. If you have a family emergency, it will be held against you until they terminate you because there is no understanding about people living life and experiencing a loss or challenge.