Operations - Payment Processing Specialist Credit Acceptance Employee Review

5.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

I love working a Credit Acceptance, this truly is a great place to work. The initial interview with James Contreras was remarkable, I felt so comfortable, and his communication was top notch. Upon arriving at the Triangle building for my first day on the job, everyone was and still are so friendly. I wish I would have made this career change many years ago. I love the flexibility. This company lives up to its PRIDE values. My intensions are to stay with Credit Acceptance until retirement.

Cons

The pay is low for coming into the company with many years of experience in the auto lending industry.

Explore other reviews about Credit Acceptance

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

This company takes a lot of pride in being on the national list for top 100 best companies to work for. Currently, we are number 18 in the country. The training is top notch. For your first several months, you'll attend various classroom trainings and participate in ride alongs to get a good feel for the role. The company constantly asks for feedback. The starting pay is decent relative to the workload, and there are plenty of benefits from 401k and health to mileage reimbursement and gym membership reimbursement.

Cons

This isn't a con but rather an observation on readiness. This job is not easy. To succeed, you'll need to maintain an extraordinarily positive attitude. You'll live in a world of rejection. You'll need to hustle and grind and stay committed to the process and work hard to see results - that means spending a lot of your time in front of your customers - building relationships and bringing value. I highly recommend having some knowledge or experience of the automotive industry or a deep understanding of b2b sales.

2.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits Good PTO policy Good corporate support

Cons

Local management Tools for success None competitive

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