Completely disorganized. Internal politics reigns over the interest of growth and servicing the customer. They single-handily sabotage their own success. From the owner to the Vice President to regional management. No one knows who's in charge because everyone is in charge. Throw their weight around making sure you understand your place. Not professional at all. Management chased customers away and made it impossible to improve brand image. Had to close doors because they refused to address branch needs, inventory, HR issues were a nightmare. They permitted open sexual harassment, unruly subordinates and lack of communication to get urgent tasks accomplished. When they cruelly came to close the branch, I advised them there was no other option with the way they run things that this ships fate was inevitable.