Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Crew Carwash

      Engaged Employer

      Crew Carwash reviews

      Strong pay and support overshadow tough clientele and sales pressure - Fast Track Manager Crew Carwash Employee Review

      4.0
      Jun 22, 2026
      Fast track manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Excellent pay and competitive benefits for the work involved - Scheduling can be flexible and easy to work around for - Company is supportive and it does genuinely feel like they want you to advance - If you enjoy working outside like I do, you'll be spending a good deal of your time doing so - I've learned quite a few skills working at this job that have transferred nicely to my life outside of work, almost entirely mechanical and "handyman" related skills

      Cons

      - Scheduling can be very location dependent. At my first location, I didn't receive a full weekend off for over 4 months, but at my 2nd location, I am guaranteed every other weekend off - There's a fair bit of overly convoluted metrics relating to your location, that for me was very poorly explained at the start - The clientele can be genuinely horrible. I have over 10 years of management and customer service experience, and I have never been disrespected more in my entire time working in customer service. There are a lot of unclear safety related policies, things kept under the hood from customers, and constant incessant sales pitches which causes a LOT of points of contention. They train you to handle these situations, but it doesn't make the guy screaming at you because he can't get his truck washed because he has a ton of rusty metal in his truck bed any easier on the mental. - Despite how it's advertised, this is a SALES job. You have to sell to EVERY customer. They give you a flowchart on how to do it, and customers are so used to it that it immediately takes away any possibility of a personal connection, because you HAVE to check each of their boxes or you can face disciplinary action. You can have a wonderful conversation with a customer, but you still have to shoehorn in a sales pitch, and give a handout flier that's going to get tossed in the trash 5 minutes later. They even had a campaign to pitch a wash upgrade to the monthly members, all of the employees, managers, and customers absolutely hated it. If you can handle monotonous sales where your average customer is going to tune you out because they've heard the same thing every single time they have come in, then you should be fine, but be warned otherwise.

      avatar
      Crew Carwash Response
      1w
      Thank you for taking the time to provide such detailed feedback about your experience. We're grateful to hear that you've found value in our competitive pay, benefits, scheduling flexibility, growth opportunities, and the skills you've developed during your time with Crew. It's especially rewarding to know that you've felt supported in your professional development and have gained experiences that extend beyond the workplace. We also appreciate your candid feedback regarding scheduling consistency, performance metrics, customer interactions, and the sales aspects of the role. As a customer-focused business, balancing operational goals, safety standards, and delivering a great experience can be challenging, and we recognize that these expectations can sometimes create difficult situations for our team members. We understand that handling challenging customer interactions requires resilience, and we're thankful for the professionalism and dedication our team members demonstrate every day. Your feedback regarding communication, training, and sales processes is valuable as we continuously evaluate how we support our teams and improve the overall employee experience. Thank you again for sharing your perspective and for the contributions you've made at Crew. We wish you continued success and appreciate everything you've done to serve our customers and support your fellow team members.

      Explore other reviews about Crew Carwash

      5.0
      Jun 25, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

      Cons

      Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

      avatar
      Crew Carwash Response
      1w
      Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
      5.0
      Jun 19, 2026
      Shift manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are lots of pros within this amazing company. If I were to list them all I would be creating a book. Crew isn't just a carwash it's a place you can feel like home. It's a place we're you can be treated as family. It's a place where at the end of your shift when you arrive home you aren't stressed. It's a place where you can show what you are made of. It's a place where overall the company helps you achieve your goals and helps you become a better person every day. Crew has done a lot for me within these 9 months I've been with them. If you're looking for a job that treats you fairly and cares about you, I would choose Crew all the time.

      Cons

      Crew doesn't have any cons that I can think of in all honesty. Crew has so many opportunities for those who are within the company that it is just amazing how much Crew is growing every year.

      avatar
      Crew Carwash Response
      1w
      Thank you for taking the time to share such a thoughtful review! We are incredibly grateful to hear how much your experience has meant to you during your first nine months with Crew. Our goal is to create more than just a workplace. We want Crew to be a place where team members feel supported, valued, and empowered to grow both personally and professionally. It's especially meaningful to hear that you've found a sense of family, fairness, and opportunity here. Thank you for recognizing the efforts of our team and the opportunities available throughout the company. As we continue to grow, we'll remain committed to helping our team members achieve their goals and become the best versions of themselves. We appreciate your support and your encouragement to keep sharing the Crew culture everywhere we go. Thank you for being an important part of our team and our success!
      See reviews by: Helpful|Rating|Date|All
      Related searches: Crew Carwash jobs | Crew Carwash salaries | Crew Carwash benefits | Crew Carwash interviews
      Crew Carwash reviewsCrew Carwash Fast Track Manager reviewsCrew Carwash review