Pay is okay, but job demands are excessive. Buyer beware - Manager In Training Crew Carwash Employee Review

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

-Pay is okay, $20 for a fast track/shift manager -People you work with can be pretty cool, fun to hang out with on slow days -Get to work outside and on your feet, basically always keeping busy so the shifts usually go by fast -Free car washes -Good management training program, very hands on. Good to take somewhere else

Cons

I don’t really know where to begin -As people have previously stated, it’s a sales job in a way. Always pitching people to go to the unlimited club, have campaigns where we have to slow down the unlimited customers and pressure them to upgrade, and they just changed the sales incentives so you make less money -$20 an hour is not enough for the amount of responsibility you have and how much you have to do pre or post work -As a manager, you are a mechanic. Even as a shift manager, you are expected to know how the wash works in and out. They also expect you to learn how to fix basically everything in the wash: motors, shocks, blowers…etc. You usually have to do this after a full 6-8 hour shift talking to customers and putting out fires all day. -Customers are incredibly rude. You will get cussed out at least 3 times a week…over a car wash. It sounds insane but people are really like that. -They made me cut my hair (male) because it was too long, even if I had a hat on. They made me put it in a pony tail. -Hours get cut all the time so you don’t make what you are signed off to make. I was on track to make $7,000 less due to hours being cut when we are slow. -You will have to shovel snow and get soaking wet in the winter. I have to shovel us out after the snow storm in 2026. There is so much more I want to say, but I have been here long enough. You will enjoy this job if you are a corporate shill. They have policies in place you will have to break in order to please the customer. It’s ridiculous! And they made benefits worse recently!

Explore other reviews about Crew Carwash

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

*Hands on management role *Ability to work with & inspire young workers *Small company/family business feel *Upper leadership connection and feeling of value *Teams are flexible and supportive with scheduling requests *Management team works to support work-life balance

Cons

Weather changes can be difficult but Crew prepares staff for it, both hit and cold.

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Crew Carwash Response
3d
Thank you for sharing your experience with Crew! We're pleased to hear that you've enjoyed the hands-on leadership opportunities, the ability to mentor and inspire team members, and the supportive, family-oriented culture that makes Crew unique. It's especially rewarding to know that you've felt connected to leadership and valued for your contributions. We believe strong relationships, open communication, and a commitment to supporting our teams are essential to creating a great workplace experience. We also appreciate your feedback regarding the challenges that come with changing weather conditions. While working outdoors can present unique challenges, we're committed to preparing our teams with the training, resources, and support needed to work safely and confidently throughout the year. Thank you for recognizing the efforts of our management teams to provide flexibility, support work-life balance, and create an environment where our people can thrive. We appreciate your contributions and are grateful to have you as part of the Crew team!
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Some things I truly enjoy about crew is the growth you’re able to make within the company. I started as a full time associate, now I’m a shift manager looking into going into maintenance. Theres a lot of opportunities here within the company you just need the opportunity.

Cons

Very strict rules and guidelines for nonsensical acts. I don’t want to be nit picky or anything what so ever and i understand that we want to be profitable and hold each other accountable. But one thing I would like to see change in is easing the restrictions along personal promotion when service advising. Does the CFM work and are we profitable, yes but almost all of my associates here at my location feel like robots and it’s undermining how they feel just to be profitable.

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Crew Carwash Response
3d
Thank you for sharing your experience with Crew and for highlighting the growth opportunities you've found throughout your career journey. We're excited to hear about your progression from a Full-Time Associate to Shift Manager and your interest in pursuing a role in Maintenance. Stories like yours reflect our commitment to providing team members with opportunities to develop new skills and build meaningful careers. We also appreciate your honest and thoughtful feedback regarding service advising expectations and accountability standards. We understand the importance of balancing consistency, operational excellence, and profitability with allowing team members to showcase their individuality and build genuine connections with customers. Feedback like yours helps us evaluate our processes and continue looking for ways to support both business success and an engaging team member experience. Thank you for recognizing the opportunities available at Crew and for sharing your perspective. We're grateful for your leadership, your commitment to developing others, and the contributions you make to your team every day. We wish you continued success as you pursue your next growth opportunity within Crew.
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