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      Critter Control

      Part of Rollins

      Engaged Employer

      Critter Control reviews

      Excellent Employer - Customer Service Representative (CSR) Critter Control Employee Review

      5.0
      Feb 25, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      •Good benefits •Extremely fair pay with potential for annual raises based on performance •PTO •Accessible and supportive management team •Work/life balance Working for the Traverse City/Northern Michigan Critter Control team has been an extremely positive experience overall and would recommend this company to friends.

      Cons

      •This role could be stressful for someone who does not enjoy engaging with a high volume of customers

      Explore other reviews about Critter Control

      5.0
      Mar 25, 2025
      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good industry, there will always be critters getting into people’s homes

      Cons

      On call 7 days a week

      2
      1.0
      Jun 22, 2026
      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Good pay. Fun job.

      Cons

      Technicians get over worked. Toxic environment to address concerns. When I moved to management I was work 16+ hours a day and was talked down to whenever I tried solving the over working issues. Too much focus on "completing tickets" even though half of work isn't properly sold or even completed. Insult to injury, after I was politely asked to leave, I encountered a rumor from my former manager that I was an alcoholic.

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