Does Crossroads Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Crossroads Health. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Crossroads Health?

49% of Crossroads Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Crossroads Health?

Counselor (5) , School Based Provider (2)

What are the pros of working at Crossroads Health according to real employee reviews?

"The staff, who work and deliver care to clients in need, are amazing." ((in 4 reviews)); "Some really great coworkers and schools." ((in 3 reviews)); "The organizations values a healthy work life balance and encourages staff to develop healthy boundaries to reduce burnout." ((in 3 reviews)); "Awesome team." ((in 3 reviews))

What are the cons of working at Crossroads Health according to real employee reviews?

"Horrible pay, management is horrible, non" ((in 5 reviews)); "Upper management is delusional at best about the "outlook" of the agency, and only seems to be worried about the bottom dollar since huge mistakes were made." ((in 3 reviews))

What are the top reviewed Crossroads Health locations?

Mentor , Painesville , Cleveland , New Haven , Pepper Pike

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Crossroads Health reviews

Disappointing - Counselor Crossroads Health Employee Review

2.0

Aug 10, 2021

Counselor

Recommend

CEO approval

Business Outlook

Pros

Great coworkers who are understanding and supportive, great to help to collaborate and seek supervision. Lovely coworkers helps deal with the incredibly stressful environment.

Cons

Treated like a counselor-conveyor belt. All the agency cares about are the numbers, revenue, and productivity. "Raises" are a joke and are based off productivity expectations. Benefits are okay but could definitely be better. Holiday bonus are pathetic. For a company making as much money they do, it DOES NOT trickle down to their hardworking employees.

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5.0

Jun 5, 2023

Associate director of development

Recommend

CEO approval

Business Outlook

Pros

I've been with Crossroads Health for about 3.5 years and I can honestly say they have been the best 3.5 years with regards to my work life. I came from over 25 years in the customer service industry and will be forever grateful that I was hired with this organization and given the opportunity for an amazing career change! From the CEO down-I have always felt supported and that speaks volumes to me. I don't feel like I am just another employee. I feel appreciated and valued. One of the other huge things about this organization is the flexibility of my schedule and I have a wonderful work/life balance. Everyone on my team and so many other teams are some of the most sincere and caring individuals I've ever met. I am blessed to work here to say the least!

Cons

I do not have any cons about working for Crossroads Health. It is a rapidly growing organization that is making a huge positive impact on our community and I wake up with gratitude every day knowing that I get to be a part of that impact!

Crossroads Health Response

We love that you love your job! Thank you for sharing that!

1.0

Jun 22, 2026

Administrative support specialist

Recommend

CEO approval

Business Outlook

Pros

Ability to help people with mental illness and substance abuse.

Cons

Rude, poor management, limited training

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Jobs at Crossroads Health

Counselor - Outpatient (Adult and Youth)

Supervisor Outpatient Services

Supervisor, Outpatient Services

Case Manager - Employment Services

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