Does Crossroads Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads Health employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Crossroads Health. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Crossroads Health?

49% of Crossroads Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads Health 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Crossroads Health?

Counselor (5) , School Based Provider (2)

What are the pros of working at Crossroads Health according to real employee reviews?

"The staff, who work and deliver care to clients in need, are amazing." ((in 4 reviews)); "Some really great coworkers and schools." ((in 3 reviews)); "The organizations values a healthy work life balance and encourages staff to develop healthy boundaries to reduce burnout." ((in 3 reviews)); "Awesome team." ((in 3 reviews))

What are the cons of working at Crossroads Health according to real employee reviews?

"Horrible pay, management is horrible, non" ((in 5 reviews)); "Upper management is delusional at best about the "outlook" of the agency, and only seems to be worried about the bottom dollar since huge mistakes were made." ((in 3 reviews))

What are the top reviewed Crossroads Health locations?

Mentor , Painesville , Cleveland , New Haven , Pepper Pike

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Crossroads Health

Crossroads Health reviews

Better options elsewhere - Outpatient Counselor Crossroads Health Employee Review

1.0

Dec 21, 2023

Outpatient counselor

Recommend

CEO approval

Business Outlook

Pros

The staff, who work and deliver care to clients in need, are amazing. The management however, is not. Supervision towards licensure is provided.

Cons

Management is completely alienated from the work we provide, the job we do, or how to effectively do it. Management is not receptive to, and even shuts down feedback given from staff towards improvement. Salary and benefits are significantly less compared to competitors in the area. Productivity expectations are unreasonable, and the agency blames staff when productivity is low. Caseloads are also unbearable. If you work here you will have a caseload of well over a hundred individuals.

Crossroads Health Response

Thank you for commenting, we take our employee feedback seriously and will relay your feedback to our management Team.

Explore other reviews about Crossroads Health

5.0

Jun 5, 2023

Associate director of development

Recommend

CEO approval

Business Outlook

Pros

I've been with Crossroads Health for about 3.5 years and I can honestly say they have been the best 3.5 years with regards to my work life. I came from over 25 years in the customer service industry and will be forever grateful that I was hired with this organization and given the opportunity for an amazing career change! From the CEO down-I have always felt supported and that speaks volumes to me. I don't feel like I am just another employee. I feel appreciated and valued. One of the other huge things about this organization is the flexibility of my schedule and I have a wonderful work/life balance. Everyone on my team and so many other teams are some of the most sincere and caring individuals I've ever met. I am blessed to work here to say the least!

Cons

I do not have any cons about working for Crossroads Health. It is a rapidly growing organization that is making a huge positive impact on our community and I wake up with gratitude every day knowing that I get to be a part of that impact!

Crossroads Health Response

We love that you love your job! Thank you for sharing that!

1.0

Jun 22, 2026

Administrative support specialist

Recommend

CEO approval

Business Outlook

Pros

Ability to help people with mental illness and substance abuse.

Cons

Rude, poor management, limited training

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Jobs at Crossroads Health

Counselor - Outpatient (Adult and Youth)

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Better options elsewhere - Outpatient Counselor Crossroads Health Employee Review

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