cliquish - Anonymous employee Crowley Employee Review

2.0
Oct 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a good foundation, great benefits, continued education programs (if your manager will allow you to attend - most say it is not in the budget), Health conscious programs, and appears to be a very stable company.

Cons

This company has everyone in fear of losing their job. Seriously, everyone is repressed. The mentality in the company is all wrong. There is no sense of acknowledgment since managers only respond to emails when you have said or done something that needs correcting. All other emails are ignored without response. I was told that if you did not get a response that is a good thing and that upper management only responds when there is an issue. I personally had a manager tell me that he/she was upset to find out that another employee said that he/she was struggling to get direction on the project to another person. This manager took it as a personal attack and said that he/she would take care of this employee. Two weeks later the employee was dismissed for reasons not related, but it makes you wonder. There are a select bunch of employees that have been with the company for more than 30 years and they are rooted, but anyone less that 10 years is at risk of falling victim to new management ways. There is also a since of cliquishness. If you fall into the right clique then you are safe but if you don't measure up or upset the leader of the pack, then you can count your days to an early retirement. This place has a very high turnover in a short amount of time.

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Crowley Response
8y
Thank you for your feedback. We are pleased that our benefits, continued education programs and health-oriented culture is satisfactory. Crowley is pleased to give back to its employees who have helped to build our company into the successful business it is today. We are also very proud of our overall low turn-over rate of 16.64%. We especially appreciate your comments regarding the challenges you described with the management at Crowley. As you know, we strive to keep an open-door policy between employees - from the open-work spaces to regular reviews, to encouraging one-on-ones and more. It's also very important to us that all employees feel valued and appreciated for the good work they do, and receive feedback in a timely and constructive way. As a current employee, we hope that you will address these topics with your direct supervisor, a member of the human resources or a trusted company leader so that the circumstances of your individual situation be carefully reviewed. Your success at Crowley is important to us. We thank you for your service and appreciate the feedback so we may continue to improve our great company.

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Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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