Sales excutive - Anonymous employee Crowley Employee Review

3.0
Mar 25, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company that offer excellent employee benefits. Good shipping Services offered. Does not fire belligerent employees.

Cons

Too many layers of managers, organization needs structure. Most managers were promoted through the ranks and lack the necessary business acumen to make proper decisions. An outside consultant should be hired to reorganize the entire company. Morale among Workers is very low and complain that they have no life, work on weekends to keep up. Sales personnel are pulled in too many directions and don't have time to do "sales". Crowley is rated amongst customers to offer the worse service.

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Crowley Response
8y
We appreciate you taking the time to leave us your feedback, and we thank you for your 10+ years of service. It's great to hear that you appreciated our benefits plan and that you believe in the shipping services offered by Crowley. We've recently restructured the organization to allow for greater focus on projects and initiatives. We believe we have a talented team leading these business units and will continue to work to ensure those most qualified for a position get the job. Please know that we will ensure the proper parties are notified of your experience so that we can continue to improve.

Explore other reviews about Crowley

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned company where people build relationships and have opportunities

Cons

Change is a major theme.

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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