Perception is all that really matters - Anonymous employee Crowley Employee Review

2.0
Apr 3, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are affordable with a focus on healthy living

Cons

Crowley is a company based solely on perception and not substance. While Crowley continually bombards LinkedIn and other media/social outlets claiming to be a high performing/diverse company, it only takes a few clicks on the company website to see the 12 member Senior Leadership Team is comprised only of white men, where is the diversity? Also, the systems used are tired and antiquated, everything is kept on excel spreadsheets. Where is this high performance? The company has been sitting on the "brink of change" but never fully commits allowing employees to revert back to old methods and the high performers to leave. Their is a reason the front door is a revolving door -

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Crowley Response
8y
Thank you for taking the time to provide us feedback. At Crowley, we are a diverse company with employees from Alaska to Central America and we truly value their differing perspectives. We continue to work on this through numerous initiatives like the flex work program, parental leave, and diversity and inclusion trainings. However, we acknowledge that Crowley, like most companies, has some work to do at the higher levels. We are continuing to advance and transform our organization by committing to improvements in our technology and processes. We've also implemented a Change Leadership department to help with facilitation and adaptation of these new projects. So, while we know we're not completely there yet, we are committed to creating a more contemporary culture focused on high performance.

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Family owned company where people build relationships and have opportunities

Cons

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1.0
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Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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