Chief Mate on ship assist tug - Mate Crowley Employee Review

4.0
Apr 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Mostly everyone at Crowley are great to work with. The schedule is about as good as you can get in the maritime business. You only work 180 days a year. LA/ LB harbors are busy so if you like driving boats, it's the best place to be because the hitches fly by. Safety oriented.

Cons

They stop paying for flights. Support from the office is there but not as good as it used to. The pay scale is off when comparing with other ship assist companies in the harbor. Paid only 8 hours when taking training required by the company and not paid for flying to and back from training, flights are paid for though. Tugs are not insulated so they are very loud and vibration may bother some people.

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Crowley Response
8y
We appreciate your feedback. We are always interested in hearing how we can improve the environment for our mariners. Please remember that you can also reach out to a union representative to express your concerns as well as the labor team here at Crowley. We will pass your feedback to the appropriate company representative so they are aware of your comments and/or concerns.

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Cons

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1.0
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Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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