Adventurous but toxic - Mariner Crowley Employee Review

3.0
Aug 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Union, good work was noticed, travel, adventurous work

Cons

High turn over, vessels were toxic environments of racsism, homophobia, and misogyny. The culture rewarded bullying behavior from the top down. Most of the employees that had a mitigating effect on the toxic corporate culture got worn down and quit leaving an amplified atmosphere of exclusion. Difficult to keep good people.

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Crowley Response
7y
We really appreciate the time it takes to give constructive feedback. We are disappointed to hear that your experience working at Crowley was not aligned with the environment and culture we strive for. Please know that at any time a crew member can air these kind of concerns through several channels: Labor Relations/HR, the DPA, their Union representatives or our Ethics Hotline. We encourage people to speak up so that their concerns can be addressed and everyone is working in a safe and productive environment.

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Family owned company where people build relationships and have opportunities

Cons

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1.0
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Recommend
CEO approval
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Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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