Avoid Marketing like the Plague - Marketing Analyst Crowley Employee Review

2.0
Jun 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Good benefits; nice building and location; some great people; pay is decent.

Cons

Human resources refuses to help if there's an issue; Turnover is extremely high; Managers are inexperienced and often emotionally unintelligent; Titles mean absolutely nothing. Avoid the Marketing department at all costs... Marketing at this company requires business analytics and IT experience - without the pay. Management in the department is among the worst I've ever experienced. The turnover rate is extremely high and no one with any authority seems to pay attention. Asking for help and training in the department is extremely frowned upon. There is NO work-life balance. The company is fine, but the marketing department is awful.

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Crowley Response
7y
We recognize the importance of creating a work environment where everyone feels valued, whether it is through our benefits package, compensation, location, or team interaction. We appreciate you sharing your experience with us so we can address this feedback with the right parties. Training, development, and transparent communication are crucial to our culture, and there's always room to improve and make our leadership stronger. Thanks for your feedback.

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My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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