Good company but mired in old ways trying to evolve to new ways - IT Business Analyst Crowley Employee Review

3.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly people, privately owned with pension and bonuses, employee insurance paid 100% and family insurance paid by employee is minimal cost to employee

Cons

The company is a long-term privately owned company with employees going back decades. The company is trying to evolve to a modern company and investing money in technology to make the change, but the support and backbone to emphasize necessary business process changes is almost non-existent - leadership at the executive levels needs to evolve with the owner's vision.

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Crowley Response
5y
Thank you for recommending us as a place to work. We are glad that during your time with us, you experienced a friendly environment and enjoyed good benefits. We appreciate your feedback. Please note that Crowley has invested in its technology and has recently made organizational changes to emphasize its commitment to digital transformation.

Explore other reviews about Crowley

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned company where people build relationships and have opportunities

Cons

Change is a major theme.

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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