Good Company that seems to be struggling with transition from a family oriented company to corporation. - Manager of IT Crowley Employee Review

4.0
Nov 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, Good Pay, Good People

Cons

Leadership changes almost annually with no accountability. Without accountability it is hard to build a quality organization that Crowley is seeking to become. From IT aspect your growth is relatively limited.

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Crowley Response
5y
We are happy to hear you appreciate our total compensation package, including pay and benefits, and our people. Crowley strives to ensure accountability for all employees regardless of their position level. We invest in our employees and have a number of programs to develop skills and support them in every stage of their career. While change can be difficult, we believe that change and our current digital transformation journey will allow us to keep competitive and grow as a company. We appreciate your feedback.

Explore other reviews about Crowley

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned company where people build relationships and have opportunities

Cons

Change is a major theme.

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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