Excellent Job Despite Disorganization - Transportation Specialist Crowley Employee Review

4.0
Aug 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Crowley has excellent benefits and is a major contributor to Jacksonville’s economy. Stellar atmosphere within your team and opportunities to bond with others. Higher salary than most logistics jobs I’ve personally worked in. Jacksonville office works primarily with pharmaceuticals, medical supplies, clothing, food and beverage, and automotive clients. There are other clients in other industries as well and flatbed/heavy-haul work.

Cons

Disorganized implementation of changes throughout company. Disconnected internal communication between teams. Several software systems starting at once and seemingly not in an efficient manner. Important issues often overlooked, unaware of, and/or ignored.

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Crowley Response
2y
We are happy to hear you're enjoying the atmosphere at Crowley, the opportunities we have and the benefits we provide to our employees. We appreciate the time it takes to give us feedback on your experience working with us. We understand changes can have an impact on our day to day activities and several changes can be overwhelming though we believe that change allows us to keep evolving and growing with sustainability and innovation. Please feel free to connect with your leader or HR to share your feedback as well. Thank you!

Explore other reviews about Crowley

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned company where people build relationships and have opportunities

Cons

Change is a major theme.

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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