Good, but changing - Operations Excellence Manager Crowley Employee Review

4.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

- Amazing benefits (great HSA contributions, 401k 3% match + 3% lump sum every April in 401k, healthcare costs beat every local company). - A lot of great people work here. - Great investments in technology and data that are helping improve the company. - 3 weeks of PTO and 12 weeks for maternity/paternity leave. - Bonuses are great now that Megan Davidson improved it.

Cons

- No one is held accountable. - Leadership is constantly getting replaced and changing directions. - Lots of layoffs in the last 18 months. - External leadership hires from GE or Deutsche are killing the company culture.

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Crowley Response
1y
Thank you for sharing your experience at Crowley. We’re glad to hear that you appreciated our benefits, technology investments, and the dedication of your colleagues. We appreciate that you shared your perspective about leadership and accountability as we are always seeking to improve our management and operations. Your feedback is valuable as we strive to make thoughtful decisions that reflect the best interests of our employees and the company. We wish you all the best in your future endeavors.

Explore other reviews about Crowley

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned company where people build relationships and have opportunities

Cons

Change is a major theme.

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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