Not what they used to be... - Account Capacity Manager/Dispatcher Crowley Employee Review

3.0
Nov 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Ask me 3 yrs ago and this list would've been endless.. I can honestly say I used to really enjoy my job.

Cons

They've become just another big corporation, sadly. So if you like to be treated like a $$ instead of a person, this is the place for you.

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Crowley Response
1y
Thank you for sharing your thoughts and years of dedication to Crowley. We are sorry to hear that your experience changed in recent years, as we truly value the contributions of our employees and strive to maintain a culture where all employees feel valued and appreciated. Balancing sustainability and industry competitiveness with employee satisfaction is a priority for us, and feedback like yours helps us reflect on how we can improve. We sincerely appreciate your time with Crowley and wish you success in your future endeavors.

Explore other reviews about Crowley

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned company where people build relationships and have opportunities

Cons

Change is a major theme.

1.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedules (hybrid) and new opportunities for some

Cons

My experience with Crowley Maritime Corporation highlights systemic leadership and cultural challenges that significantly impact organizational effectiveness and employee well-being. At a high level, there appears to be a persistent gap in leadership accountability, where individuals in leadership roles who do not demonstrate effective management, communication, or team development capabilities are not addressed or replaced. This lack of corrective action allows ineffective leadership practices to persist, ultimately influencing team performance, morale, and overall operational outcomes. From an organizational culture standpoint, the work environment reflects characteristics commonly associated with toxicity, including limited collaboration, diminished trust, and a lack of psychological safety. There is a noticeable absence of respect in day-to-day interactions, with insufficient emphasis on professional conduct, inclusivity, and mutual support. This environment not only affects employee engagement but also undermines the foundational elements required for high-performing teams. A particularly concerning aspect is the organization’s handling of workforce reductions. During layoffs, there appeared to be minimal effort to explore alternative solutions such as internal redeployment or reassignment of impacted employees to other roles within the organization. This reflects a lack of strategic workforce planning and, more critically, a lack of empathy in decision-making processes that directly affect employees’ livelihoods. The absence of transparent communication and compassionate leadership during these periods further contributed to a perception that employee well-being was not a priority.

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