Treating guests like it's restaurant dining, but treating employees like it's just fast food. - Anonymous employee Culver's Employee Review

3.0
Jul 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They make good food and you get a discount as an employee. Scheduling is fairly flexible. Most of the people who come to eat at Culver's are in a good mood and treat staff with courtesy and respect.

Cons

Employees deliver food to tables or cars, asking tables if they need any ketchup or napkins or drink refills. We offer to bring booster seats and high chairs to tables. We are encouraged to interact in a friendly way with guests, treating them like part of the family. We offer to take people's trays away for them rather than just letting them dump their own trays. And yet Culver's policy is that we are not to receive tips. We are supposed to refuse tips if they are offered. So basically you make a low hourly wage and do the work of restaurant servers but guests cannot show you any appreciation. When you refuse tips guests get hurt feelings, but if you accept them you can get reprimanded. Receipts all have surveys on them. We all have name tags. The surveys encourage guests to recognize good employees by name. Unfortunately, even if you receive several compliments you receive no acknowledgement privately from management, much less your name on the wall, and you get no raises or promotions as a result. This is very damaging to morale.

Explore other reviews about Culver's

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Tim Newkirk was a wonderful and fair boss. Morning staff was responsible, upbeat, and had good team ethics. Vikki my manger always had my back. The BEST regular customers! Flexible schedules

Cons

Night crew, is far less responsible. Occasionally rude coworkers, but that’s life.

2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours. On the job training. Generally supportive co-workers.

Cons

Not safe for those on the autism spectrum, are otherwise neurodivergent. Consistent bullying from a team trainer - refusal to actually train me, constant undermining of my ability, passive aggressive comments, refusal to communicate even the most basic of information to me. This was communicated to management very soon after I started working but nothing changed in the entire year after. I worked with one employee with a seizure disorder, another employee who had carpel tunnel surgery, and three employees with varying degrees of autism, including me. In all of these cases, they were put into situations where their condition is exacerbated. I saw three seizures happen, two of which were after she gave management a doctor's note indicated she requires a break every single day. The lady with carpal tunnel was put into situations where she was forced to scoop desserts, triggering hand pain. I worked alongside in autistic man who told me he had no training on drive-thru, yet was scheduled there anyway. He was kicked off after making too many mistakes, and the managers on duty became visibly exasperated with him. After this, he told me he plans to quit cause he no longer feels welcome. When these problems were communicated to management, I was told that *I* need to learn how to communicate, and that it's a two-way street. Slow, constant pile-up of responsibilities without the training or pay to reflect it. I received a 10 cent raise in my entire time working there, while I was being expected to come in on my day off and supervise multiple stations with my expertise.

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