Pros
Gained hands-on hardware and IT support experience. Some solid coworkers who were genuinely helpful and supportive.
Cons
Management felt rigid, low-trust, and inconsistent in how conduct was handled. Coworkers confided in me about troubling behavior from a manager — including repeatedly pressuring a female coworker to move in with him, and pressuring another coworker who was recovering from an accident-related disability to return to work early. Rather than facing consequences, that manager was promoted to a lead role a few months later. Separately, after raising a legitimate concern to HR about a coworker's conduct, I found myself under increased scrutiny shortly after, which felt retaliatory rather than performance-based. The hypocrisy was hard to ignore: employees who raise concerns get punished, while those who cause harm get promoted. The company is also being acquired (Leonard Green & Partners), adding further uncertainty.
