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      Custom Ink

      Engaged Employer

      Custom Ink reviews

      Way WAY Worse than it used to be - Operations Manager Custom Ink Employee Review

      1.0
      Nov 22, 2025
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work remotely. Free t-shirts.

      Cons

      New leadership cares zero about people. Fired most of the staff, including ones who worked there for decades

      avatar
      Custom Ink Response
      5mo
      Thank you for taking the time to share your thoughts. We're glad you appreciated the flexibility of remote work and some of the unique perks that are part of being with Custom Ink. We also want to acknowledge the pain and frustration expressed in your comments about recent changes. We understand that workforce reductions—especially those involving long-tenured team members—are deeply impactful. These decisions are never easy and are made with considerable thought, even as we recognize the human toll they take. We’re truly grateful for the contributions of all Inkers, past and present. Your message is a powerful reminder of the importance of balancing business needs with the values that have shaped our culture. Please know your feedback has been shared with leadership, and we remain committed to learning and improving through this transition.

      Explore other reviews about Custom Ink

      5.0
      May 24, 2026
      Assistant project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and flexible hours made for pleasant work environment

      Cons

      The commute was too great

      1.0
      May 26, 2026
      Store representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and diversity initiative at the time.

      Cons

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
      avatar
      Custom Ink Response
      1w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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