Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Custom Ink

      Engaged Employer

      Custom Ink reviews

      Huge layoffs in favor of outsourcing - Graphic Designer Custom Ink Employee Review

      1.0
      May 16, 2023
      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time WFH, provided mac tech with adobe programs, great coworkers, and most managers are nice and supportive. Forced cheer and community "family" happiness only to layoff everyone suddenly. Discouraged from speaking up. Surveys are not anonymous and they will follow up on negative comments. CEO has his feelings hurt all the time when workers are unhappy and takes it personally. Severance is reasonable, wages are mostly performance-based and the bar rises every year. Expect to have a repetitive motion injury after a few years.

      Cons

      - Pay caps around 75k - Company is firing 70% of the design workforce in favor of overseas outsourced artists - Company is also finding any way they can to reduce or take away severance - Very heavy micromanagement in order to make artists quit early and lose their severance - Pulled the rug under most of the company in terms of financial health and job security. Company makes millions but wants to make a billion at what cost? - There is a marketing team and there are false positive reviews.

      avatar
      Custom Ink Response
      3y
      Thank you for sharing your experience with us. We’re sorry to hear that you had a challenging time with Custom Ink. We strive to provide Inkers with competitive compensation, a path to professional advancement, and a comfortable and supportive work environment. We will share your feedback about management with our team and continue to work to improve. We see that you have many concerns, so we would like to hear more about your experience. Please feel free to reach out to us directly at InkerFeedback@customink.com

      Explore other reviews about Custom Ink

      5.0
      May 24, 2026
      Assistant project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and flexible hours made for pleasant work environment

      Cons

      The commute was too great

      1.0
      May 26, 2026
      Store representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and diversity initiative at the time.

      Cons

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
      avatar
      Custom Ink Response
      1w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Custom Ink jobs | Custom Ink salaries | Custom Ink benefits | Custom Ink interviews
      Custom Ink reviewsCustom Ink Graphic Designer reviewsCustom Ink review