Avoid - Digital Artist Custom Ink Employee Review

1.0
May 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay is average for the field. Good PTO and health insurance though.

Cons

Cut throat, really have to drink the coolaid to fit in. Often can't do any professional growth. Fired people to move a lot of positiond overseas two years ago.

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Custom Ink Response
12mo
Thank you for sharing your thoughts and for your 5–7 years of service at Custom Ink. We’re grateful for your time with us and appreciate your recognition of our PTO and health benefits, which we continue to invest in to support team well-being. We also want to acknowledge the concerns you’ve raised regarding culture, growth opportunities, and organizational changes. We understand how difficult it can be when business decisions—especially those involving workforce shifts—impact colleagues and the sense of community. These moments are never taken lightly, and we’ve aimed to approach them with care and support. Your feedback about the internal environment and professional development is also valuable. We’re actively working to foster a culture where every team member feels empowered to grow, contribute authentically, and be heard. Thank you again for your honest review. Your insights will be shared internally to help guide our continued efforts to evolve and improve. We wish you all the best in your future endeavors

Explore other reviews about Custom Ink

5.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and flexible hours made for pleasant work environment

Cons

The commute was too great

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and diversity initiative at the time.

Cons

The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

2
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Custom Ink Response
1w
Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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