A place of opportunity - Software Support Engineer Cvent Employee Review

4.0
Jun 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The company is experiencing rapid growth which gives everyone a chance to move up and take more responsibility. I was hired for the Software Support Engineer position coming out of college and I never imagined how much I would learn or how much I could contribute to a company's success. It's a truly well rounded and rewarding position. In my five years at the company, I have been promoted twice, which really shows that hard work does not go unnoticed by management. My role puts me in frequent contact with every technology team as well as other departments around the company. As a result, this role provides great exposure to the software development life cycle, infrastructure troubleshooting and support, software debugging, and even project management. This makes the position ideal for new college graduates. The Cvent culture is great. Almost everyone is understanding and approachable, which makes it much easier to work through complex problems. Another plus is that I can wear jeans to work and they have free coffee and tea in the break rooms.

Cons

Because the company is growing so fast, balancing work and life can be tough. You definitely have to stay organized to be on top of your game. Most technology teams are hiring but it's hard to find good people to fill the spots, so existing employees are stretched thin at some points.

Explore other reviews about Cvent

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with lots of ways to learn.

Cons

I had no cons for this internship.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I tried to come up with one, but simply cannot.

Cons

The pay and benefits are well below industry standards. Cvent loves to talk about being a SaaS industry leader, and in the same sentence offer you "benefits" from the 90s (accrued PTO, vesting 401k, etc). The OTEs are a good 30-40% below industry standards as well. OTE obviously it not everything, but it comes with a complimentary bogus commission plan. Sold a big deal in Q1 that gets you to 200% for the quarter? Hope you enjoy getting only 125% of that. They hang on to the rest to pay you out on any underperforming quarters, which is paternalistic and does not respect the time value of the money you earned. My other primary complaint is the abysmal culture. Granted, Cvent's goal is certainly to create an army of employees who never talk negatively of the company and praise its every move. So congrats to them, they have largely achieved this. For those of us who can see past this facade, it is a dark reality. They still refer to themselves as a family, which I thought companies had learned long ago was something you should not do. I also witnessed a whole auditorium of employees stand and clap for the CEO when he came on stage, which was so dystopian and disturbing. Both of these points can best be summarized by when I shared my critique of the new commission plan with a sales leader. We were not given our Q1 quotas/commission plans until well after the quarter was complete, which is a failure on so many levels. When I gave this feedback, I was told its "just a small step back for the company on the march towards the company's revenue goal." No rep should be asked to sacrifice their own success and financial planning for the benefit of their corporate overlords. If you are in SaaS sales, please look elsewhere.

1
See reviews by: Helpful|Rating|Date|All