Pros
When you walk into the building, you can't help but think "wow this place is awesome". It has a very young culture with ping pong tables, open floor concept, beers on tap, and the "work hard play hard" mentality. You can get experience here and get a title... to which you can take and go somewhere else.
Cons
Literally everything. When I first started the CEO came in and bragged about how they would never have to lay anyone off because of how he has set everything up. It was like his GO TO pitch. Well 2020 happened and he laid off 10% of his work force. I was not not laid off with them, but this just goes to show the kind of mentality that this guy has. Over pompous and a liar. New to the work force or tech world? Well congratulations, if you work here you are locked into a 2 year contract, meaning that they take 6 months to train you, and since you are not doing any work, they are loaning you that money to get trained, so if you leave before that 2 years, you owe them the remainder of that money. But here is the catch, starting off new, you are lucky if they pay you more than 50k a year. Raises and bonuses? They give a raise once a year, but will give promotions twice a year. So let's say you you get promoted in June, your pay won't get bumped up until the following March. In addition, they use a tiered pay system, so it really depends on your title and the number of years that you work there. You could get promoted to a senior, but get the same pay raise as someone who has not gotten promoted. Do you like have managers that think they are sorority/fraternity heads? Well if so, this is the place for you! If you work in CX you have an hourly pay that equals out to a salary. So if you ever move to a position where you are now salary, 99.9% sure you will work more and not make as much. Recruiting will lure you in in ANY ways that they can. I also know former recruiters from Cvent, why do they have a 3.7 on Glassdoor? Their recruiting team will make multiple emails to boost their ratings. Focus on the bad ones if you are looking for an honest review.