Some Great but Some things Need to Change - Senior Account Executive Cvent Employee Review

3.0
Oct 9, 2021
Recommend
CEO approval
Business Outlook

Pros

The culture on the sales team is strong. It's a hustle and grind mentality, but if you have a growth mindset and enjoy fast paced, dynamic nature it can be fun. Excellent resources . Marketing team is unreal and truly makes selling here easier. The Solutions Consulting team is mind-blowingly good and a great partner to the sales team. Same with overlays - top notch support. Leadership team (again, in sales) is extremely involved in the business and there are some born leaders who will help you hone your skills and close business. Definitely an open door policy and you can get feedback and coaching without having to chase. They are good about recognizing their best performers. Quotas are reasonable and can be exceeded if you have decent territory The product has gotten a lot better than it used to be. Lots of solutions and services to sell which can also mean enough diversity in the work to keep it interesting

Cons

Its difficult to reconcile the good with the bad. Comp plans aren't up to fair market standards unless you're a legacy rep. In general, Cvent tries to do everything on the cheap and it's driving operations to a place where it feels very unsustainable long term. Lost a lot of really talented people in the past year. Get ready to firefight - unless you ignore it, you'll constantly have customers back-channel to you when/if they're not getting the support or guidance they need from Client Services, or are having product challenges. You'll need to step in to help. 70% of Account Managers aren't really good for much more than order taking. They all have way too many accounts. Working cross-functionally with some teams can be hugely painful (finance). commission statements are rarely accurate, require deep auditing. High level of complexity in terms of sales process. Lots of forms, SFDC fields and low value tasks like dedupping. Very manual processes.

Explore other reviews about Cvent

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with lots of ways to learn.

Cons

I had no cons for this internship.

3.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great sales leadership, great sales team, lots of really good sales tools. The Sales teams and AM teams are really outstanding, as is the sales centric culture here. Sales leadership is proactive, sharp, and seems to adapt well.

Cons

Pay and benefits are... poor. In sales they can get away with it b/c the culture is so good but for other things, the company is really just cheap. they lose a lot of talent b/c they leave for average salaries - Cvent is below average. Sales training and enablement is a mess. It's a very reactive team, focused on checking the boxes. They talk a lot about moving fast, iterating... but things are very slow, get bottled up with leadership a lot. Leaders in this group are mixed. When they are focused and listening they can be good, they tend to fight for their people well. But they don't listen a lot, mostly they just push for the answer they wanted from the beginning, and b/c they are trying to go fast, they rarely slow down and look at the big picture. Then when there are bumps in the road or complaints later, they are suprised.

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