Former client success consultant for the event registration tool. - Client Success Consultant Cvent Employee Review

4.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Atmosphere and open door policy with management are huge value-adds. It's always encouraged to meet regularly with management to ensure you are meeting career goals.

Cons

There can be limited opportunities to continuously grow within a department, but I still felt like I was encouraged to explore options in my own dept as well as others.

Explore other reviews about Cvent

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with lots of ways to learn.

Cons

I had no cons for this internship.

1.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I tried to come up with one, but simply cannot.

Cons

The pay and benefits are well below industry standards. Cvent loves to talk about being a SaaS industry leader, and in the same sentence offer you "benefits" from the 90s (accrued PTO, vesting 401k, etc). The OTEs are a good 30-40% below industry standards as well. OTE obviously it not everything, but it comes with a complimentary bogus commission plan. Sold a big deal in Q1 that gets you to 200% for the quarter? Hope you enjoy getting only 125% of that. They hang on to the rest to pay you out on any underperforming quarters, which is paternalistic and does not respect the time value of the money you earned. My other primary complaint is the abysmal culture. Granted, Cvent's goal is certainly to create an army of employees who never talk negatively of the company and praise its every move. So congrats to them, they have largely achieved this. For those of us who can see past this facade, it is a dark reality. They still refer to themselves as a family, which I thought companies had learned long ago was something you should not do. I also witnessed a whole auditorium of employees stand and clap for the CEO when he came on stage, which was so dystopian and disturbing. Both of these points can best be summarized by when I shared my critique of the new commission plan with a sales leader. We were not given our Q1 quotas/commission plans until well after the quarter was complete, which is a failure on so many levels. When I gave this feedback, I was told its "just a small step back for the company on the march towards the company's revenue goal." No rep should be asked to sacrifice their own success and financial planning for the benefit of their corporate overlords. If you are in SaaS sales, please look elsewhere.

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